Terms of service

Terms of Service

Last updated: 17 September 2026

These Terms of Service apply to your use of the CarPro13 website and purchases made from CarPro13. By accessing our website or placing an order, you agree to these terms.

1. Products and Orders

CarPro13 sells aftermarket automotive products, including CarPlay and infotainment systems and related accessories.

We reserve the right to refuse or cancel an order where reasonably necessary, including where there has been a pricing error, suspected fraud, product availability issue or incorrect product information.

If we cancel an order after payment has been received, we will provide an appropriate refund.

2. Vehicle Compatibility

Many CarPro13 products are supplied specifically for particular vehicle makes, models, years and factory configurations.

You are responsible for providing accurate information about your vehicle when ordering, including the make, model, year and any other requested information about the vehicle or factory stereo system.

If you are unsure about compatibility, please contact us before placing your order.

We cannot guarantee compatibility where incorrect or incomplete vehicle information has been provided by the customer.

3. Product Images and Information

We make reasonable efforts to ensure product descriptions, specifications and images are accurate.

Minor differences in appearance, interface design, packaging, accessories or other details may occur between product batches where they do not materially change the product ordered.

Screen images and interface images shown on our website may be illustrative.

4. Pricing and Payment

All prices are displayed in the currency shown on our website.

You agree to provide current, complete and accurate payment and billing information when p