Contact information

Contact Information

Need help with your order, vehicle compatibility, installation or one of our products? Please get in touch with CarPro13 and we’ll be happy to assist.

Customer Support

Business Name: CarPro13
Email: carplaycarpro13@gmail.com
Website: CarPro13.com

Support Hours

Our customer support team aims to respond to enquiries within 1–2 business days.

When contacting us about an existing order, please include your order number and any relevant photos or information so we can assist you as quickly as possible.

Vehicle Compatibility & Product Enquiries

If you are unsure whether one of our 13.3-inch CarPlay systems will fit your vehicle, please contact us before ordering.

Please provide your:

  • Vehicle make

  • Vehicle model

  • Vehicle year

  • A clear photo of your current factory radio/dashboard if requested

This helps us confirm the correct system and components for your vehicle.

Order Support

For questions regarding shipping, tracking, installation, faulty products or your order, please contact us using the email address above.

CarPro13
13.3-inch CarPlay systems made to fit your vehicle.